The cell phone arrived apparently normal, but after two days I started to notice that the camera hole was crooked, after the days passed I noticed that a black spot was creating around the camera. She's growing straight up. I complained to the company but they didn't want to refund me, Alibaba only refunded me 100 dollars, not even a third of the amount I paid. The company didn't want to solve my problem, they said I bumped my cell phone, but I didn't hit it anywhere and the stain was probably already forming, but because it was small I couldn't notice it beforehand. Terrible service!
Phản hồi từ nhà cung cấp:
Dear customer, I am very sorry for your experience. However, we will not admit our mistake just because you gave us a bad review. Due to the improper use, the screen of your phone may leak liquid, and human damage is not covered by our warranty. Alibaba has determined that you, who cannot provide any evidence, have lost the lawsuit based on the video and photo evidence I provided. Although you gave me a negative review, I still hope that you live a happy and fulfilling life. Thank you for doing business with me.
19 Mar 2024